Support
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Prefer email? Write to Alvrod15+support@gmail.com
Common questions
How do I restore my purchase on a new iPhone?
Open JotExpense, go to Upgrade, and tap Restore Purchases. Make sure you're signed in with the same Apple Account you used to buy.
How do I cancel my subscription?
Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose JotExpense. You can also tap Manage Subscription inside the app. Cancel at least 24 hours before the renewal date to avoid being charged for the next period.
How do I request a refund?
All payments are handled by Apple, so refunds are too. Visit reportaproblem.apple.com, sign in, and choose the purchase.
Will my entries move to a new iPhone?
Yes. JotExpense syncs through your own iCloud account. Sign in to the same Apple Account on your new iPhone, make sure iCloud is turned on, and your entries will appear. There's no separate JotExpense account.
What's the difference between free and upgraded?
The free version lets you log up to 50 entries per calendar month. Upgrading, with a monthly or yearly subscription or a one-time purchase, unlocks unlimited entries. Current prices are shown in the app.
How do I export my data?
Go to Export in the app. You'll get a .csv file with three columns (Category, Cost, and Date) that opens in Numbers, Excel, or Google Sheets.
How do I add JotExpense to my Lock Screen?
Touch and hold your Lock Screen, tap Customize, choose the Lock Screen, then tap the widget area under the clock and add JotExpense › Add Entry. You can also add it to Control Center.